Global crises have imposed considerable stress on the health workforce, affecting their well-being. Literature suggests emotional intelligence and psychological resilience may buffer these effects.
Objective
Objective of this study to examine the impact of emotional intelligence and psychological resilience on workplace happiness among healthcare professionals and to explore the mediating role of psychological resilience.
Methods
A cross-sectional study was conducted with 330 staff members at a university hospital. Data were collected via three standardized scales and analysed using SPSS 25 with PROCESS Macro.
Results
Participants demonstrated a high level of emotional intelligence (x̄ = 4.07), a moderate level of workplace happiness (x̄ = 3.36), and an above-average resilience score (x̄ = 3.68). Emotional intelligence was positively correlated with both workplace happiness and resilience. Moreover, resilience partially mediated the relationship between emotional intelligence and workplace happiness (total effect: c = 0.673, R2 = 0.16; direct effect: c’ = 0.363, R2 = 0.24).
Conclusions
Emotional intelligence and psychological resilience are key contributors to workplace happiness. Interventions aimed at enhancing these attributes may improve the well-being of healthcare workers.
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