Despite the fact that letters and memos are the most prevalent forms of written discourse in the business community, there has been little theoretical study of professional correspondence as a distinct rhetorical genre. A theory of correspondence as a form of dialogue can, however, be constructed with the help of two very different scholars, Erasmus and Bakhtin. Erasmus, the Renaissance humanist, offers a pragmatic guide to the practice of dialogue in correspondence, and Bakhtin, the twentieth-century Russian philosopher of language, provides theoretical concepts that define the nature of dialogical communication. The present article combines the ideas of both scholars into a unified theory of business correspondence and then presents both a set of guidelines and a model for the practice of dialogical correspondence.
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