Abstract
With so many computers and so many software packages abroad in the land, the business- or technical-communication buyer may be thoroughly confused during the purchase process. Many such buyers turn to the reviews now avail able in magazines, journals, and business publications. Often, these reviews are seriously flawed: by the reviewer's lack of experience with similar systems, by the lack of adequate testing time, by ragged and inconsistent review crite ria, and by a mismatch between the reviewer's needs and the reader's. This article spells out minimum review criteria for software reviewers, seeking to aid the business- and technical-communication community in selecting soft ware.
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