Abstract
This experimental study investigates the impact of short-messaging service (SMS)—text messaging—on social connectedness and group attitude in student technical communication projects. It also investigates message types and communication medium preferences. Using a between-subjects design, the experiment compares two student groups: SMS only and non-SMS. The results indicated several statistically significant differences. Compared to students in the non-SMS group, students in the SMS-only group (a) communicated more, (b) felt more connected, and (c) sent more questions, answers, and nonproject-related messages. These results provide empirical evidence for using SMS in team contexts.
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