Adar, E., Kargar, D., & Stein, L.A. (1999). Haystack: Per-user information environments. In CIKM'99: Proceedings of the Eighth International Conference on Information and Knowledge Management (pp. 413-422). New York: ACM.
2.
Amidon, S.R. (2005). Writing the learning organization: A framework for teaching and research. Business Communication Quarterly , 68, 406-428.
3.
Amidon, S., & Blythe, S. (2008). Wrestling with Proteus: Tales of communication managers in a changing economy. Journal of Business and Technical Communication, 22, 5-37.
4.
Andersen, R. (2008). The rhetoric of enterprise content management (ECM): Confronting the assumptions driving ECM adoption and transforming technical communication. Technical Communication Quarterly, 17, 61-87.
5.
Benkler, Y. (2006). The wealth of networks: How social production transforms markets and freedom. New Haven, CT: Yale University Press.
6.
Bianco, M. (2000). An interface for the visualization and manipulation of asynchronous collaborative work within the DISCIPLE system. Unpublished master's thesis, Rutgers, New Brunswick, NJ.
7.
Carroll, J.M. (1990). The Nurnberg funnel: Designing minimalist instruction for practical computer skill. Cambridge, MA: MIT Press.
8.
Castells, M. (1996). The rise of the network society. Malden, MA: Blackwell.
9.
Clark, D. (2007). Content management and the production of genres . In D. G. Novick, & C. Spinuzzi (Eds.), SIGDOC'07: Proceedings of the 25th annual ACM International Conference on Design of Communication (pp. 9-13). New York: ACM.
10.
Clark, D. (2008). Content management and the separation of presentation and content. Technical Communication Quarterly, 17, 35-60.
11.
Cone, E. (2007). Will Microsoft become Facebook for the enterprise? Retrieved October 15, 2008, from http://www.cioinsight.com/c/a/Past-News/Will-Microsoft-Become-Facebook-for-the-Enterprise/
12.
Coney, M.B., & Chatfield, C.S. (1996). Rethinking the author-reader relationship in computer documentation. Journal of Computer Documentation, 20, 23-29.
13.
Dayton, D. (2006). A hybrid analytical framework to guide studies of innovative IT adoption by work groups. Technical Communication Quarterly, 15, 355-382.
14.
Fertig, S., Freeman, E., & Gelernter, D. (1996). Lifestreams: An alternative to the desktop metaphor . In CHI'96: Conference companion on human factors in computing systems (pp. 410-411). New York: ACM.
15.
Fisher, D. (2007). CMS-based simulations in the writing classroom: Evoking genre through game play. Computers and Composition , 24, 179-197.
16.
Freeman, E., & Gelernter, D. (1996). Lifestreams: A storage model for personal data . SIGMOD Rec, 25, 80-86.
17.
Gallaga, O.L. (2008). Instant co-workers: Austin telecommuters soon will have places to go when camaraderie of the office is missing. Retrieved July 15, 2008, from http://www.statesman.com/search/content/life/stories/other/07/06/0706coworking.html
18.
Ganoe, C.H., Somervell, J.P., Neale, D.C., Isenhour, P.L., Carroll, J.M., & Rosson, M.B., et al. (2003). Classroom bridge: Using collaborative public and desktop timelines to support activity awareness. In UIST'03: Proceedings of the 16th Annual ACM Symposium on User Interface Software and Technology (pp. 21-30). New York: ACM.
19.
Grabill, J.T. (2003). Community computing and citizen productivity. Computers and Composition, 20, 131-150.
20.
Gurak, L., Antonijevic, S., Johnson, L., Ratliff, C., & Reyman, J. (Eds.). (2004). Into the blogosphere: Rhetoric, community, and culture of weblogs. Retrieved July 14, 2008, from http://blog.lib.umn.edu/blogosphere/
21.
Harrison, T.M., & Zappen, J.P. (2003). Methodological and theoretical frameworks for the design of community information systems. Journal of Computer-Mediated Communication, 8. Retrieved July, 6, 2008, from http://www.3.interscience.wiley.com/journal/117979306/toc?func=showIssues&code=jcmc
22.
Hart-Davidson, W., Bernhardt, G., McLeod, M., Rife, M., & Grabill, J.T. (2008). Coming to content management: Inventing infrastructure for organizational knowledge work. Technical Communication Quarterly, 17, 10-34.
23.
Hart-Davidson, W., Spinuzzi, C., & Zachry, M. (2006). Visualizing writing activity as knowledge work: Challenges & opportunities. In SIGDOC'06: Proceedings of the 24th Annual International Conference on Design of Communication (pp. 70-77). New York: ACM Press.
24.
Jones, J. (2008). Patterns of revision in online writing: A study of Wikipedia's featured articles. Written Communication, 25, 262-289.
25.
Kaptelinin, V. (2003). UMEA: Translating interaction histories into project contexts. In CHI'03: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (pp. 353-360). New York: ACM.
26.
Li, C., & Bernoff, J. (2008). Groundswell: Winning in a world transformed by social technologies. Cambridge, MA: Harvard Business School Press.
27.
Locke, C., Levine, R., Searls, D., & Weinberger, D. (2001). The Cluetrain Manifesto: The end of business as usual. New York: Perseus.
28.
Malone, T.W. (2004). The future of work: How the new order of business will shape your organization, your management style and your life. Boston: Harvard Business School Press.
29.
Mehra, P. (2003). Interaction streams: An approach for workspace management in collaborative environments. Unpublished master's thesis, Rutgers, New Brunswick, NJ.
30.
Novick, D.G., Elizalde, E., & Bean, N. (2007). Toward a more accurate view of when and how people seek help with computer applications. In SIGDOC'07: Proceedings of the 25th annual ACM International Conference on Design of Communication (pp. 95-102). New York: ACM Press.
31.
Paretti, M.C., McNair, L.D., & Holloway-Attaway, L. (2007). Teaching technical communication in an era of distributed work: A case study of collaboration between U.S. and Swedish students. Technical Communication Quarterly, 16, 327-352.
32.
Pullman, G., & Gu, B. (2008). Guest editors' introduction: Rationalizing and rhetoricizing content management. Technical Communication Quarterly, 17, 1-9.
33.
Rekimoto, J. (1999). Time-machine computing: A time-centric approach for the information environment. In UIST'99: Proceedings of the 12th Annual ACM Symposium on User Interface Software and Technology (pp. 45-54). New York: ACM Press.
34.
Schonfeld, E.Tonchidot madness: The video. Retrieved October 22, 2008, from http://www.techcrunch.com/2008/09/17/tonchidot-madness-the-video/
35.
Shirky, C. (2008). Here comes everybody: The power of organizing without organizations. New York: Penguin.
36.
Slattery, S. (2003). Research methods for revealing patterns of mediation . In SIGDOC '03: Proceedings of the 21st annual international conference on Documentation, pages 35-38, New York, NY, USA. ACM.
37.
Slattery, S. (2007). Undistributing work through writing: How technical writers manage texts in complex information environments. Technical Communication Quarterly, 16, 311-325.
38.
Social Software. (2008). Wikipedia, the free encyclopedia. Retrieved July 15, 2008, from http://en.wikipedia.org/wiki/Social_software
39.
Spinuzzi, C. (2003). Tracing genres through organizations: A sociocultural approach to information design. Cambridge, MA: MIT Press.
40.
Spinuzzi, C. (2007a). Accessibility scans and institutional activity: An activity theory analysis. College English, 70, 181-193.
41.
Spinuzzi, C. (2007b). Introduction to TCQ special issue: Technical communication in the age of distributed work. Technical Communication Quarterly, 16, 265-277.
42.
Spinuzzi, C. (2008). Network: Theorizing knowledge work in telecommunications . New York: Cambridge University Press.
43.
Spinuzzi, C., Bowie, J., Rogers, I., & Li, X. (2003). Open systems and citizenship: Developing a departmental website as a civic forum. Computers and Composition, 20, 168-193.
44.
Sun, H. (2006). The triumph of users: Achieving cultural usability goals. Technical Communication Quarterly, 15, 483-504.
45.
Surowiecki, J. (2005). The Wisdom of Crowds. New York : Anchor.
46.
Swarts, J. (2007). Mobility and composition: The architecture of coherence in non-places. Technical Communication Quarterly , 16, 279-309.
47.
Tapscott, D., & Williams, A.D. (2006). Wikinomics: How mass collaboration changes everything. New York: Portfolio .
48.
Trampoline Systems. (2008). SONAR Dashboard. Retrieved October 15, 2008, from http://www.trampolinesystems.com/product/SONARþdashboard/overview
49.
Tuomi-Gröhn, T., & Engeström, Y. (Eds.). (2003). Between school and work: New perspectives on transfer and boundary crossing. Boston : Pergamon.
50.
Zappen, J.P., Adali, S., & Harrison, T.M. (2006). Developing a youth-services information system for city and county government: Experiments in user-designer collaboration. In dg.o'06: Proceedings of the 2006 International Conference on Digital Government Research (pp. 259-264). New York: ACM.
51.
Zappen, J.P., Harrison, T.M., & Watson, D. (2008). A new paradigm for designing e-government: Web 2.0 and experience design. In dg.o'08: Proceedings of the 2008 International Conference on Digital Government Research (pp. 17-26). Digital Government Society of North America.
52.
Zuboff, S., & Maxmin, J. (2004). The support economy: Why corporations are failing individuals and the next episode of capitalism. New York : Penguin Books.