The characteristics of being genuine/congruent, having an unconditional positive regard and an empathic understanding, can be integrated into the training volunteers receive prior to assignment with patients/families. Understanding and practicing these concepts may further promote the interpersonal relationships volunteers have with patients/families and other hospice professionals.
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References
1.
Craig M: Volunteer services. The American Journal of Hospice & Palliative Care, March/April 1994: 33-35.
2.
Corey G: Theory and practice of counseling and psychotherapy (4th ed.). Pacific Grove, CA., Brooks/Cole, 1990.
3.
Ibid.
4.
Rogers C: Carl Rogers on personal power: Inner strength and its revolutionary impact. New York: Delacorte Press, 1977.
