Abstract
The objective of SYSTEMSAND SYNERGYis to increase the participant's understanding of the dynamics that affect organizational performance to improve his or her decision-making capabilities. Decision making is facilitated and judgment is improved when managers have a systems understanding of the interrelationships of organizational dimensions that affect performance. SYSTEMSAND SYNERGYis designed to enhance that understanding through exposure to Bolman and Deal's four frames of reference for viewing and understanding organizations: structural, human resource, symbolic (cultural), and political.
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