Bochner, A. and C. Kelly (1974) "Interpersonal competence: rationale, philosophy, and implementation of a conceptual framework." Speech Teacher23: 279-301.
2.
Etzioni, A. (1968) The Active Society. New York : Macmillan.
3.
Wiemann, J. (1977) "Explication and test of a model of communicative competence." Human Communication Research3: 195-213.
