The author presents an analytical framework to help direct service practitioners assess the potential organizational resistance to any change proposal practitioners initiate. The framework consists of a set of factors to be evaluated in relation to a specific proposal for change. The analysis provides a basis for the development of a plan of action to promote organizational change.
Get full access to this article
View all access options for this article.
References
1.
BragerG., & HollowayS. (1978). Changing human service organizations: Politics and practice.New York: Free Press.
2.
DavisH. R. (1971). A checklist for change. In National Institute of Mental Health, A manual for research utilization.Washington, EC: U.S. Government Printing Office.
3.
FinchW. A.Jr. (1976). Social workers versus bureaucracy. Social Work, 21, 370–375.
4.
FrenchW. L.BellC. H.Jr., & ZawackiR. A. (Eds.). (1978). Organizational development: Theory, practice, and research.Dallas: Business Publications.
5.
GlaserE.AbelsonH. H., & GarrisonK. N. (1983). Putting knowledge to use.San Francisco: Jossey-Bass.
6.
HallR. H. (1972). Organizations, structure, and process.Englewood Cliffs, NJ: Prentice-Hall.
7.
Human Interaction Research Institute. (1976). Putting knowledge to use: A distillation of the literature regarding transfer and change.Rockville, MD: National Institute of Mental Health.
8.
JohnsE. A. (1973). The sociology of organizational change.New York: Pergamon Press.
9.
KouzesJ., & MicoP. (1979). Domain theory: An introduction to organizational behavior in human service organizations. Journal of Applied Behavioral Science, 15, 449–469.
10.
MorrisR., & BinstockR. H. (1966). Feasible planning for social change.New York: Columbia University Press.
11.
PattiR. J. (1974). Organizational resistance and change: The view from below. Social Service Review, 48, 367–383.
12.
PattiR. J. (1982). Analyzing agency structures. In AustinM. J., & HersheyW. E. (Eds.), Handbook on mental health administration (pp. 137–162). San Francisco: Jossey-Bass.
13.
PawlakE. J. (1976). Organizational tinkering. Social Work, 21, 370–380.
14.
ResnickH. (1977). Effecting internal change in human service organizations. Social Casework, 58, 546–553.
15.
ResnickH. (1978). Tasks in changing the organization from within. Administration in Social Work, 2, 29–44.
16.
Resnick, H., & Patti, R. J. (Eds.). (1980). Change from within: Humanizing social welfare organizations.Philadelphia: Temple University Press.
17.
RogersE. M. (1962). Diffusion of innovation.New York: Free Press.
18.
RothmanJ.ErlichJ. L., & TeresaJ. G. (1981). Changing organizations and community programs.Beverly Hills, CA: Sage Publications.
19.
RothmanJ.TeresaJ. G., & ErlichJ. L. (1978). Fostering participation and promoting innovation: Handbook for human service professionals.Itasca, IL: F. E. Peacock.
20.
WassermanH. (1971). The professional social worker in a bureaucracy. Social Work, 16, 89–95.
21.
WeissmanH. H. (1973). Overcoming mismanagment in the human services.San Francisco: Jossey-Bass.