Evaluating Performance in a Workstation

Abstract

Two studies were conducted to demonstrate strategies for empirically validating worker perfor- mance in a workstation. Study I demonstrated a technique for determining the effects of training procedures on job acquisition. Study I involved investigating the effects of on-the-job training provided within a worksta- tion on the acquisition of housekeeping skills by six persons with developmental disabilities. Training con- sisted of a combination of total task presentation and constant time delay. A nonconcurrent multiple baseline across pairs of workers indicated a relationship between training and skill acquisition. Study II demonstrated techniques for gathering job / skill maintenance data and measuring two aspects of on-the-job social integra- tion within a workstation located with a community recycling center.