Abstract
An interview survey of 54 businesses with between 25 and 250 employees was carried out in an effort to discover the strengths and weaknesses of current personnel practices in smaller firms. Most firms seemed to do reasonably well in terms of written personnel policies, providing praise and recognition for employees, and in carrying out informal job analyses. Areas needing improvement were human resource planning, job descriptions, performance evaluation, motivation and satisfaction of employees, creative recruitment and selection methods, pension planning, and upgrading the overall knowledge about personnel by those responsible for the human resource function. Recommendations for cost effective ways of addressing these shortcomings are made.
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