The Job Satisfaction Audit: How to Measure,Interpret,and Use Employee Satisfaction Data

For helpful literature reviews and theoretical presentations see: Vroom V. , Work and Motivation (New York: Wiley. 1964), pp. 175–178; E. A. Locke, “Job Satisfaction and Performance: A Theoretical Analysis,” Organizational Behavior and Human Performance, 1970, 5, 484-500; E. A. Locke, “Toward a Theory of Task Motivation and Incentives,” Organizational Behavior and Human Performance, 1968, 3, 157-189; E. E. Lawler, “Job Attitudes and Employee Motivation: Theory, Research, and Practice,” Personnel Psychology, 1970, 23, 223-237;E.A. Locke, “What is a Job Satisfaction,” Organizational Behavior and Human Performance, 1969, 4, 409-336; L. L. Cummings and D. P. Schwab, “Theories of Performance and Satisfaction,” Industrial Relations, 1970, 408-430; W. W. Ronan, “Individual and Situational Variables Relating to Job Satisfaction,” Journal of Applied Psychology, 1970, 1, Part 2, 1-31; G. P. Fournet, M. K. Di Stephano, and M. W. Pryer, “Job Satisfaction: Issues and Problems, Personnel Psychology, 1966, 19. 165-183.

Bowers D. “OD Techniques and Their Results in 23 Organizations: The Michigan ICL Study.” Journal of Applied Behavioral Science, 1973, Vol. 9, pp. 21–43.

Buros J. E. (Ed.) The Seventh Mental Measurement Yearbook. Highland Park, New Jersey: Gryphon, 1972.

Hulin C. L. , and Blood M. R. . “Job Enlargement, Individual Differences and Worker Responses.” Psychological Bulletin, 1968, Vol. 69, pp. 41–55.

Locke Edwin A. “What is Job Satisfaction.” Organizational Behavior and Human Performance, 1969, Vol. 4.

Smith P. C. , Kendall L. M. , and Hulin C. L. . The Measurement of Satisfaction in Work and Retirement: A Strategy for the Study of Attitudes. Chicago: Rand McNally, 1969, Chapter 1.

Vaughn W. S. , and Dunn J. D. . “A Study of Attitudes in Six University Libraries.” College and University Libraries, 1974, May.

Vroom Victor . Work and Motivation. John Wiley, 1964, Chapter 5.