BrittHMillerGCKnoxS. BEACH (Bettering the Evaluation and Care of Health) – General Practice Activity in Australia 2004–2005. General Practice Series2005; 18: 92–93.
2.
TattersalMHNButlowPNBrownJEThompsonJF. Improving doctors’ letters. Medical Journal of Australia2002; 177: 516–520.
3.
RoterDLHallJA. Doctors Talking with Patients/Patients Talking with Doctors: Improving Communication in Medical Visits2nd edn. Praeger Publishing, Westport, Connecticut2006.