Abstract
Research into the effectiveness of CACG systems clearly shows that they are well accepted by users, who usually believe that they have been helped by their contact with a system. Use of a CACG system seems to enhance some aspects of career development at least in the short term, but evidence of more enduring gains is lacking. There is considerable evidence that CACG systems are of most benefit when teachers or counsellors are present to structure students’ use of the systems appropriately. Without this structure, the research suggests, students of lower intellectual ability will not be able to navigate their way through a comprehensive system in a successful and productive way.
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