In 2002, a project team was established at the Queensland University of Technology (QUT) to build and implement an e-portfolio for each of the 40,000 students. Its success depended on adopting a systemic approach where access was made available to students as a routine part of their life at QUT. The project team adopted a comprehensive model, so the system could meet a variety of purposes and audience needs and it was customised to integrate with existing QUT systems. Business requirements were commissioned and the project was implemented in manageable steps interspersed with trials and feedback. The underlying philosophy, decisions made, steps taken, feedback and future developments are outlined.
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