Abstract
Get full access to this article
View all access options for this article.
References
1.
Alexander, M.
(1985 ) 1985 Annual, Developing Human Resources , University Associates , San Diego .
2.
Gummesson, E.
(1987 ) Quality—The Ericsson Approach , L M Ericsson, Stockholm .
3.
Hodgetts, R.M.
(1987 ) Effective Supervision , McGraw-Hill , New York .
4.
Lax, D.A.
and
Sebenius, J.K.
(1986 ) The Manager as Negotiator , The Free Press , New York .
5.
Likert, R.
(1961 ) New Patterns of Management , McGraw-Hill , New York .
6.
Mink, O.G.
&
B P
and
Owen, K.Q.
(1987 ) Groups at Work , Education Technology Publications , New Jersey .
7.
Thomas, K.
(1979 ) Handbook of Industrial and Organization Psychology , Vol 2, Rand McNally , Chicago .
8.
Williams, J.C.
(1978 ) Human Behaviour in Organizations , South-Western Publishing Co ., Ohio .