This paper focuses on workplace industrial relations, arguing for measures
that distinguish workplaces according to variations in the quality of their
labour relations. This enables workplaces to be periodically assessed and
encourages research on the determinants of variations in workplace relations,
thereby contributing to policy formation. The paper draws on survey data from
the Australian metal industry. It concludes by suggesting that if workplace
analysis is to progress, industrial relations needs to be opened up to insights from
organisational behaviour and other disciplines.
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