When staff development needs analyses are being planned, the possible methods are numerous. They
include questionnaires/surveys, interviews, consultation of 'key' people in the organization, customer
surveys, use of the Delphi Technique, problem solving (Kepner-Tregoe), organizational audits, functional
audits, observation and measurement, and more.
Given the time constraints, and the avid interest and wish to contribute on the part of all staff members,
the authors chose the mechanism of workshops. The experience is recounted below.
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References
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Dunphy, D.Organisational Change by Choice. SydneyMcGraw-Hill, 1981, p. 90.
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Laird, O.Approaches to training and Development, 2nd edition. Addison-Wesley, 1985, P. 53.
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McLachlan, J. and Trahn, I.StaffDevelopment Needs at UNSW Libraries: a report on a series of workshops held for all levels of Library staff in mid 1984. Kensington , University of N.S.W. Library. 1985 Staff Paper No. 13.
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Staff Development Workshops held at the University of N.S.W. Library 1984. Report [Mimeo].
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Trask, Margaret. Staff Development in Libraries: report on a study project. Lindfield, Kuring-gai College of Advanced Education, 1983. ■
