Abstract
Introduction of a staff assessment and development scheme into a large organisation creates tensions within staff and management. To ensure that introduction is achieved with minimum disruption, the process needs to be thoroughly planned.
Differences in promotion systems place different emphasis on the objectives of the scheme to be introduced. Once the objectives of the scheme have been agreed upon, it is necessary to gain acceptance by staff, supervisors and management.
It is important that supervisors and staff to be assessed are involved in the development of the assessment scheme, the procedures, and the forms to be used.
This paper outlines an example of the development of a scheme along these lines.
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