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Australia. Two kinds of sexual harassment are distinguished: quid pro quo
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(sustained unwelcome overtures). Only 10 per cent of specialised assistance
cases involved quid pro quo harassment, with the remainder categorised as
hostile environment claims, including sexual remarks, physical contact and
sexual gestures. Organisational responses to many of the allegations of sexual
harassment were inadequate. The seriousness of many claims was also concerning,
although the gravity of the harassment was not closely linked with the
likelihood of a complaint being formally lodged. Most cases in one of three
state/ Commonwealth commissions involved a conciliation conference and financial
settlement, averaging A$5289. The study has implications for women's equal
opportunity. Among these, the study suggests that complaints encountered long
delays and received small settlements incommensurate with harm. This suggestion
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