A Simulation Based Approach for Software Release and Support Management

Abstract

Deciding when to stop testing and deliver or release a software product in the competitive market place, is an important decision in software project management. Software tools are available in the market for backing the decisions of project managers with regards to software release. Also, software development houses may need to know “for how long should they support and maintain their software product after release?” A few tools are available that take into account the software product support activities that go beyond software release while computing and optimizing software life cycle cost. A simulation based approach has been devised for helping Software Project Managers in deciding: 1) How long to test software? 2) How long to provide free support to the product? 3) When to withdraw the product support?

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