Selecting the Selection Methods at a Pakistani NGO

Abstract

This case is about a Pakistani non-governmental organization, Educating Voters (EV), which works on projects promoting democracy such as voters’ education, election process transparency, and advocacy of democratic and political reforms. The organization shifted from small scale projects to large scale projects in 2008. However, this change led to increased turnover of team leaders in the Project Department. This position was very critical in EV because the Team Leader played an essential role in the completion of projects. However, as a result of large projects and the ensuing stress, 50 per cent of the team leaders had resigned within a span of two years. After thorough investigation, the HR team identified problems in the hiring process and narrowed these down to the absence of a Job Analysis statement for Team Lead positions. Job analysis statements were created by the HR team over a few months. Now, it was the CEO’s task to design selection methods based on the job description and specification statements.