Quality of work life (QWL) refers to the level of happiness or dissatisfaction with one’s career. Those who enjoy their careers are said to have a high QWL, while those who are unhappy or whose needs are otherwise unfilled are said to have a low QWL. QWL is the quality of relationship between employees and total work environment, concern for the impact of work on individuals as well as on organizational effectiveness and the idea of participation in organizational problem-solving and decision-making. In concurrence with the ascertained importance of an employee’s role in the service exchange process, therefore, the present research is an attempt to study QWL in nationalized banks of Indore district. Data was collected from 150 employees of nationalized banks. T-test and One-way ANOVA were used for data analysis. The study reveals that a significant difference exists between income, experience, age and employees QWL and no significant difference exists between gender and QWL.
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