Resolving an Inevitable Crisis: Whose Stake Is It?

Abstract

Maruti Suzuki India Limited, a subsidiary of Suzuki Motor Corporation, Japan, was doing very well in its early 2000s, having neared the pinnacle of success until 2011, when a major crisis supervened, resulting in a stark decline in the production and the profits of the company. The thematic review provides a general overview of the industrial relations scenario in India and describes the events that forced company into such a precarious situation. The time-series case analysis method with a holistic design approach has been adopted, and key events have been chronologically presented. Hypothetical players and competing parties have been fashioned within reasonable limits to draw a realistic picture of the situation. Competing sources of information such as print and electronic media have been used to gather and report facts and figures. The case is yet another testimony to the several issues that have been silently plaguing industrial relations over the years in Indian industries.