Today new ways of managing are changing hospital-maintenance services. Maintenance and Engineering in health institutions have become activities that must be managed and not just generate a cost supported by the organisation. So the actual model is being trans-formed to an integral system included in the structure of hospital-strategies using the ‘Balanced Scorecard’.
Get full access to this article
View all access options for this article.
References
1.
Läpez Viñegla, A. (2001). The balanced scoreboard. [on line] 5campus.com.
2.
Dávila, A. (1999). New tools of control: The balanced scoreboard, Old Pupils’ Magazine IESE.
3.
Norton, D. (1996). Building a management system to implement your strategy. USA: Renaissance Solutions .
