Abstract
Groups are everywhere; in industry, in business, in government, in schools, any professional associations-it is omnipresent wherever people go together to get things done. Indeed, the peoples' management approach has made the collaborative group work as one of the inevitable feature that has swept through organizations during the last two decades of the twentieth century. Organizations have sold on the value of collaborative group work. One issue, which usually remains unaddressed, is how these performing groups are able to bring about drastic change, bringing good to the organizations' bottom line. Much has been written and said about the after results of the performing group. However, what is important to study is ultimately, what is the processes intervention that takes place from the formation to the working of a performing group. These are the dynamics that when left unattended; only widen the gap between what is promised and what can be accomplished. To gain further insight, authors have taken a case of a T.V. Glass manufacturing plant, a retrospective study to underneath the process of interventions and especially the various processes and their impact on the group, its members and on the overall performance of the group.
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