Abstract
As the ERP software market has been growing at a very fast pace over the last several years and has been predicted to keep growing rapidly, but at the same time Implementing an Enterprise Resource Planning (ERP) software in a global environment faces a several key challenges. E.g. business processes are to be reengineered to align with the ERP software best practices, technical architecture and infrastructure needs to be in place globally as per specifications of the packaged software, integration of extended enterprise services in terms of ERP, CRM, SCM, Business intelligence systems, etc., are some of key challenges which an organizations face to implement such global solutions. Besides all these, critical success factors like users involvement, time and budget constraints, vendor performance, etc. are other side of implementation process. In this paper, authors had reviewed key technical and implementation issues faced in ERP implementation, how to resolve them and .finally a framework is proposed for overall ERP system implementation and design of program management, which contributes to the success of such complex and global solutions This framework is designed to facilitate small and medium level companies to implement ERP system of there own.
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