Abstract
Enterprise Resource Planning (ERP) systems have become a buzzword in the business world again. Investing in one has become almost an inevitable strategic initiative for businesses today. But justifying such investment involves analysis and consideration of a number of complex factors along different dimensions. Beginning with choice from among the many options and versions available, to adopting it effectively and efficiently to secure the anticipated benefits [tangible and intangible], there is a plethora of daunting issues and challenges to be faced by the enterprise. Going beyond the conventional economic justification models like NPV, IRR, and Option Pricing, this paper develops and presents a multi-dimensional framework [applicable pre-ERP through ERP phases] to help the CEO and CIO in justifying ERP as strategic business initiative.
Keywords
Get full access to this article
View all access options for this article.