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Service Management & Operations Cengiz Haksever/Barry Render/Roberta S. Russell/Roberta G.Murdick

Paradigm: A Management Research Journal

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First published online July, 2003

Service Management & Operations Cengiz Haksever/Barry Render/Roberta S. Russell/Roberta G.Murdick

Volume 7, Issue 2

https://doi.org/10.1177/0971890720030212

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