Abstract
The paper discusses the salience of emotional competence at the work place and explains the relative edge it has over the intelligence quotient (IQ) which is mostly used to determine the effectiveness of employees at the work place. Relationship between emotional competence and intelligence quotient has been explored. A framework providing explanation on the various components of emotional competence has been discussed.
A methodology for measurement of emotional competence through indicators has been proposed and strategies recommended for enhancing emotional competence at the work place.
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