Benevolence in New-age Businesses of Developing Economies: Some Conclusions from The Information Technology Companies/Sector of India

Abstract

The article evaluates how knowledge workers in new-age businesses in developing economies conceptualize and practise acts of individual social responsibility (ISR) vis-à-vis the corporate social responsibility (CSR) endeavours of the companies for which they work. The study aims to differentiate between the values that drive ISR and CSR in such organizations. On one hand, the study targets young information technology professionals between the ages of 25 and 35 years exploring the individual motivations for socially responsible behaviour, and it looks at CSR managers responsible for strategizing and implementing CSR portfolio, representing the organizational imperatives of CSR behaviour and practice on the other. The study concludes with a conceptualization of how the convergence or otherwise of motivations between ISR and CSR in such organizations are defined and what are their determinants, with the derivative managerial implications for firms in developing economies in the context of managing the relatively younger workforce’s participation in their CSR efforts.