Mohan Thite and Bob Russell,The Next Available Operator: Managing Human Resources in Indian Business Process Outsourcing Industry . New Delhi: Response Books,2009,340 pp.
Restricted accessReview articleFirst published online March, 2011
Mohan Thite and Bob Russell,The Next Available Operator: Managing Human Resources in Indian Business Process Outsourcing Industry . New Delhi: Response Books,2009,340 pp.
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