Abstract
Digital transformation refers to integrating digital technology into all areas of a business or organisation, fundamentally changing how it operates and delivers value to customers. It is more than just a technological upgrade; it involves a cultural shift that requires organisations to continually challenge the status quo, experiment and adapt to new working methods. This process often includes adopting new technologies, enhancing customer experiences and improving operational processes using digital tools and methodologies. Digital transformation can significantly change business models and ecosystems, driving innovation and efficiency across various industries.
The special issue on ‘Digital Transformation: Benefits, Barriers, Enablers, and Future Ahead’ encompasses four insightful papers from authors across five countries. These papers explore the multifaceted nature of digital transformation in various contexts, from implementing digital competencies in management education to tackling security and privacy challenges in digital healthcare to the evolving paradigms of sustainable supply chain management in the wake of COVID-19. Additionally, the issue delves into the impact of artificial intelligence on employee performance in the Indian service industry and provides a strategic framework for managing antimicrobial resistance using digital technologies. This compilation showcases the diverse benefits and enablers of digital transformation and critically examines the barriers, offering a comprehensive perspective on the future trajectory of digital advancements in various sectors.
Here are summaries of the four papers from the special issue:
Implementation of Digital Competency-building Strategy in Management Education: This paper uses a case study to explore digital competency-building strategies in an organisation. It examines various factors influencing the success of these strategies, like leadership support and organisational culture, using the VIKOR method.
Security and Privacy in Digital Healthcare Systems—Challenges and Mitigation Strategies: This paper discusses the security and privacy challenges in digital healthcare systems, highlighting risks like data breaches and ransomware attacks. It proposes strategies like robust encryption and multi-factor authentication for addressing these challenges.
Emerging Paradigms in Sustainable Supply Chain Management—Pre- and Post COVID-19 Research Trends: This study investigates the impact of the COVID-19 pandemic on sustainable supply chain management. It analyses shifts in research trends and provides insights into future strategies for resilient supply chain practices.
Role of Emotional and Artificial Intelligence in Employee Performance—Indian Service Industry: Focusing on the Indian service industry, this research examines the impact of emotional and artificial intelligence on employee performance, revealing how emotional intelligence significantly influences performance, with artificial intelligence acting as a moderator.
In our diligent exploration, akin to delving deep into the ocean’s depths, we have meticulously curated a selection of exceptional papers. Each one sheds light on a unique facet of digital transformation, offering diverse perspectives and insights. We are confident that this special issue will be an enlightening and engaging read for you, as it encapsulates varied dimensions of this transformative digital era.