Book Review: Disputing Doctors: The Socio-legal Dynamics of Complaints about Medical Care

Department of Health (DoH) (n.d.) Reforming the NHS Complaints Procedure. London: Department of Health . Available at: www.dh.gov.uk.

CMO (2003) Making Amends: A Consultation Paper Setting out Proposals for Reforming the Approach to Clinical Negligence in the NHS. London: Department of Health .