Book Reviews : Blake,Naomi Enquiry statistics: an analysis of enquiries asked at selected public and special libraries in the UK. 1995,Loughborough: Library and Information Statistics Unit,88pp,Unpriced,ISBN 0 0948848 73 1,(LISU Occasional Paper No. 11)

Sumsion John , Marriott Richard and Pickering Helen (1994) The CIPFA Enquiry Count. Loughborough : LISU

Harris Colin (1983) The use of reference services in public libraries: a study of large city libraries. Centre for Research on User Studies