Abstract
The provision of duplicate copies of texts in academic libraries is a contentious area of library management This article outlines previous work in this area and describes a model of specific use in developing a duplication policy for recommended texts for undergraduates. A concept of 'user utility' is described as the principal measure of library effectiveness. This concept is used as a basis for a behavioural model of student borrowing. The model may be used to allocate a budget set aside for duplication purposes so as to maximize the expected user utility gained per pound spent by the library.
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