The purpose of this study is to get insights on library users’ information retrieval behavior, as reflected in log files, reports, and publishers’ counts. From the data it appears that the library’s discovery tool is not the major source for accessing full text items and the patrons often prefer other sources such as Google Scholar. Google Scholar cannot replace the library, but it can link users to resources that the patrons can access, through library subscriptions.
AsherADDukeLMWilsonS (2013) Paths of discovery: Comparing the search effectiveness of EBSCO Discovery Service, Summon, Google Scholar, and conventional library resources. College and Research Libraries74(5): 464–488.
2.
BarnerKTalS (2012) SFX, information needs, the academic library, and its user. Library Philosophy and Practice: Paper 754. Available at: http://digitalcommons.unl.edu/libphilprac/754/ (accessed 7 March 2016).
3.
BiddixJPChungCJParkHW (2011) Convenience or credibility? A study of college student online research behaviors. The Internet and Higher Education14(3): 175–182.
4.
CallicottBVaughnD (2005) Google Scholar vs. library scholar: Testing the performance of schoogle. Internet Reference Services Quarterly10(3/4): 71–88.
5.
ClarkDJNicholasDJamaliHR (2014) Evaluating information seeking and use in the changing virtual world: The emerging role of Google Analytics. Learned Publishing27(3): 185–194.
6.
CliftonB (2012) Advanced Web Metrics with Google Analytics. Indianapolis, IN: John Wiley and Sons.
7.
Colon-AguirreMFrebergKAllardS (2011) Perceptions and uses of Google Scholar among undergraduate students. In: 33rd annual research symposium on science communication and information research, University of Tennessee, Knoxville, TN, USA. Available at: http://trace.tennessee.edu/cgi/viewcontent.cgi?article=1019&context=ccisymposium (accessed 7 March 2016).
8.
ConnawayLSDickeyTJRadfordML (2011) If it is too inconvenient I’m not going after it: Convenience as a critical factor in information-seeking behaviors. Library and Information Science Research33(3): 179–190.
COUNTER (Counting Online Usage of NeTworked Electronic Resources) (2014) About COUNTER. Available at: www.projectcounter.org (accessed 26 February 2015).
11.
CurrieLDevlinFEmdeJet al. (2010) Undergraduate search strategies and evaluation criteria: Searching for credible sources. New Library World111(3/4): 113–124.
GovindarajuVRamanathanK (2012) Similar document search and recommendation. Journal of Emerging Technologies in Web Intelligence4(1): 84–93.
18.
GreenbergRBar-IlanJ (2014) Information needs of students in Israel: A case study of a multicultural society. Journal of Academic Librarianship40(2): 185–191.
19.
HaglundLOlssonP (2008) The impact on university libraries of changes in information behavior among academic researchers: A multiple case study. Journal of Academic Librarianship34(1): 52–59.
20.
HiderP (2005) Coding online information seeking. Australian Library Journal54(3): 257–273.
21.
HowlandJLWrightTCBoughanRAet al. (2009) How scholarly is Google Scholar? A comparison to library databases. College and Research Libraries70(3): 227–234.
22.
ImlerBEichelbergerM (2011) Do they ‘Get it’? Student usage of SFX citation linking software. College and Research Libraries72(5): 454–463.
23.
JacsóP (2005) Google Scholar: The pros and the cons. Online Information Review29(2): 208–214.
JonesSJohnson-YaleCMillermaierSet al. (2008) Academic work, the Internet and US college students. The Internet and Higher Education11(3): 165–177.
26.
JubbMLookHSparksS (2007) Researchers’ use and perceptions of discovery services. Learned Publishing20(2): 147–153.
27.
KaushikA (2007) Web Analytics: An Hour A Day. Indianapolis, IN: John Wiley & Sons.
28.
LaiYZengJ (2013) A cross-language personalized recommendation model in digital libraries. Electronic Library31(3): 264–277.
29.
LeeJYPaikWJooS (2012) Information resource selection of undergraduate students in academic search tasks. Information Research: An International Electronic Journal17(1): n1.
30.
LewandowskiD (2010) Google Scholar as a tool for discovering journal articles in library and information science. Online Information Review34(2): 250–262.
31.
LinJDiCuccioMGrigoryanVet al. (2008) Navigating information spaces: A case study of related article search in PubMed. Information Processing and Management44(5): 1771–1783.
32.
LittleG (2012) Where are you going, where have you been? The evolution of the academic library web site. Journal of Academic Librarianship38(2): 123–125.
33.
LiuGZhengH (2011) Access to serials: Integrating SFX with Evergreen opensource ILS. Library Hi Tech29(1): 137–148.
34.
LownCSierraTBoyerJ (2013) How users search the library from a single search box. College & Research Libraries74(3): 227–241.
35.
MetzgerMJFlanaginAJZwarunL (2003) College student web use, perceptions of information credibility and verification behavior. Computers and Education41(3): 271–290.
36.
NeuhausCNeuhausEAsherA (2008) Google Scholar goes to school: The presence of Google Scholar on college and university web sites. Journal of Academic Librarianship34(1): 39–51.
37.
NiuXHemmingerBMLownCet al. (2010) National study of information seeking behavior of academic researchers in the United States. Journal of the American Society for Information Science and Technology61(5): 869–890.
38.
NoeDE (2012) Replicating top users’ searches in Summon and Google Scholar. In: PoppMPDallisD (eds) Planning and Implementing Resource Discovery Tools in Academic Libraries. Hershey, PA: IGI Global, pp. 225–239.
39.
PomerantzJ (2013) Google Scholar and 100 percent availability of information. Information Technology and Libraries25(2): 52–56.
40.
PonsfordBCStephensJSewellRR (2011) Improving open URL menus: User testing of revisions to SFX® menus. Serials Review37(3): 162–170.
41.
RochkindJ (2007) (Meta) Search like Google. Library Journal132(3): 28–30.
42.
TennantR (2003) The right solution: Federated search tools. Library Journal128(11): 28–30.
43.
TenopirC (2003) Use and Users of Electronic Library Resources: An Overview and Analysis of Recent Research Studies. Washington, DC: Council on Library and Information Resources. Available at: www.clir.org/pubs/reports/pub120/pub120.pdf (accessed 7 March 2016).
44.
TurnerSJ (2010) Website statistics 2.0: Using Google Analytics to measure library website effectiveness. Technical Services Quarterly27(3): 261–278.
45.
ThompsonC (2003) Information illiterate or lazy: How college students use the web for research. Portal: Libraries and the Academy3(2): 259–268.
46.
VaughanJ (2011a) Chapter 1: Web scale discovery what and why?Library Technology Reports47(1): 5–11.
47.
VaughanJ (2011b) Chapter 5: Ex Libris Primo Central. Library Technology Reports47(1): 37–49.
48.
WayD (2010) The impact of web-scale discovery on the use of a library collection. Serials Review36(4): 214–220.
49.
WenzlerJ (2008) Keeping the enemy close: Integrating Google Scholar into the online academic library. Against the Grain20(3):1.
50.
YangLPerrinJM (2014) Tutorials on Google Analytics: How to craft a web analytics report for a library web site. Journal of Web Librarianship8(4): 404–417.
51.
YangWSLinYR (2013) A task-focused literature recommender system for digital libraries. Online Information Review37(4): 581–601.
52.
YiHHerlihyCS (2007) Assessment of the impact of an open-URL link resolver. New Library World108(7/8): 317–331.