Book review: The Reader-Friendly Library Service Rachel Van Riel,Olive Fowler and Anne Downes. Newcastle upon Tyne: The Society of Chief Librarians,2008. 379pp,£25.00. ISBN 9780955902802

Goulding A. ( 2006) Public Libraries in the 21st Century: Defining Services and Debating the Future. Aldershot: Ashgate.

Hornby S and Glass B (eds.) (2008) Reader Development in Practice: Bringing Literature to Readers. London: Facet.

Usherwood B. ( 2007) Equity and Excellence in the Public Library: Why Ignorance is Not Our Heritage. Aldershot: Ashgate.