This paper examines the case of the appointment of the first psychologist to a British industrial company, Rowntree's Cocoa Works, in 1922. Before this date, industrial psychologists did several pieces of work for Rowntree's. Events concerning the appointment of the psychologist and the subsequent activities of the Psychological Department demonstrate the dual reliance of early British industrial psychology on the principles of welfare and efficiency. The sensitivity of psychological practices for industrial relations at Rowntree's shows the potential contradictions in the application of these principles.
Get full access to this article
View all access options for this article.
References
1.
Briggs, A. (1961). A study of the work of Seebohm Rowntree 1871-1954. London: Longmans.
2.
Cadbury, E. (1914). Some principles of industrial organization: The case for and against scientific management. Sociological Review, VII(2), 99-117.
3.
Cadbury, E. (1979). Experiments in industrial organization. New York: Arno Press. (Original work published 1912, London: Longmans.)
4.
Child, J. (1964). Quaker employers and industrial relations. Sociological Review, 12, 293-315.
5.
Child, J. (1969). British management thought. London: Allen & Unwin.
6.
Duncan, D.C. (1992). Dubious ends? [Letter]. The Psychologist, 5(6), 258.
7.
Farmer, E. , & Eyre, A.B. (1992). An investigation into the packing of chocolates (1). Journal of the National Institute of Industrial Psychology, 1(2), 12-14.
8.
Fox, A. (1966, 12 June). From welfare to organization. New Society.
9.
Hearnshaw, L. , & Winterbourn, R. (1945). Human welfare and industrial efficiency. Wellington: Reed.
10.
Hobsbawm, E. (1969). Industry and empire. London: Penguin.
11.
Hollway, W. (1991). Work psychology and organizational behaviour: Managing the individual at work. London: SAGE Publications.
12.
Hollway, W. (1992). Occupational psychology and the regulation of work: The case of vocational selection. The Occupational Psychologist, 16April, 3-9.
13.
Mansion House Meeting . (1922). Journal of the National Institute of Industrial Psychology, 1(2), 59-61.
14.
Moorrees, V. (1933, May). Industrial psychology at Rowntree's Cocoa Works: (1) The work of the Psychological Department. The Human Factor, pp. 159-166.
15.
Munsterberg, H. (1913). Psychology and industrial efficiency. Boston, MA: Houghton Mifflin.
16.
Muscio, B. (1974). Lectures in industrial psychology. Easton: Hive. (Original work published 1919.)
17.
Myers, C.S. (1911, January). The pitfalls of mental tests. British Medical Journal, pp. 195-196.
18.
Myers, C.S. (1923). The efficiency engineer and the industrial psychologist. Journal of the National Institute of Industrial Psychology, 1(5), 168-172.
19.
Myers, C.S. (1926). Industrial psychology in Great Britain. London: Jonathan Cape.
20.
Myers, C.S. (1970). Autobiography. Occupational Psychology, 44 [Jubilee volume on the NIIP].
21.
NIIP Speeches . (1925). Journal of the National Institute of Industrial Psychology, 7
Northcott, C.H. (1933, May). Industrial psychology at Rowntree's Cocoa Works: (2) Statistical note upon the results of vocational selection, 1923-1931. The Human Factor, pp. 166-168.
24.
Rose, M. (1975). Industrial behavior: Theoretical development since Taylor. Harmondsworth: Penguin.
25.
Rowntree, B.S. (1920). The aims and principles of welfare work. (Pts. 1 & 2). Welfare Work, 1(2), 5, 19.
26.
Rowntree, B.S. (1979). The human factor in business. New York: Arno Press. (Original work published 1921, London: Longmans.)
27.
Rowntree, J.S. (1923). The scope of vocational selection in industry. Journal of the National Institute of Industrial Psychology, 1(6), 240-245.
28.
Searle, G.R. (1971). The quest for national efficiency. Oxford: Blackwell.
29.
Smith, M. (1952). An introduction to industrial psychology. London: Cassell. (Original work published 1943.)
30.
Viteles, M.S. (1933). Industrial psychology. London: Jonathan Cape.
