Abstract
Get full access to this article
View all access options for this article.
References
1.
Boden, Deirdre
(1994) The Business of Talk: Organizations in Action . Oxford : Polity Press .
2.
Drew, Paul
and
Heritage, John
, eds (1992) Talk at Work: Interaction in Institutional Settings . Cambridge : Cambridge University Press .
3.
Polanyi, Livia
(1985) Telling the American Story: A Structural and Cultural Analysis of Conversational Storytelling . Norwood, NJ : Ablex .
4.
Sacks, Harvey
(1992) Lectures on Conversation , Vols 1 & 2. Oxford: Blackwell .