Abstract

Get full access to this article
View all access options for this article.
References
1.
Drew, P.
and
Heritage, J.
, eds (1992) Talk at Work . Cambridge : Cambridge University Press .
2.
Drew, P.
and
Sorjonen, M-L.
(1997) `Institutional Dialogue' , in
Teun van Dijk
(ed.) Discourse as Social Interaction , pp. 92 -118 . London : Sage .
3.
Firth, A.
, ed. (1995) The Discourse of Negotiation . Tarrytown, NY : Pergamon .
4.
Fisher, S.
and
Todd, A.D.
, eds (1993) The Social Organization of Doctor-Patient Communication , 2nd edn.
Norwood, NJ : Ablex .
5.
Perakyla, A.
(1995) AIDS Counselling: Institutional Interaction and Clinical Practice . Cambridge : Cambridge University Press .
