Book reviews: CAROLYN D. BAKER,MICHAEL EMMISON and ALAN FIRTH (eds),Calling for Help. Language and Social Interaction in Telephone Helplines [Pragmatics & Beyond New Series 143]. Amsterdam: John Benjamins,2005. xvii + 351 pp. ISBN 9027253862
Restricted accessReview articleFirst published online September, 2007
Book reviews: CAROLYN D. BAKER,MICHAEL EMMISON and ALAN FIRTH (eds),Calling for Help. Language and Social Interaction in Telephone Helplines [Pragmatics & Beyond New Series 143]. Amsterdam: John Benjamins,2005. xvii + 351 pp. ISBN 9027253862
Cameron, D. (2000) Good to Talk? Living and Working in a Communication Culture. London: SAGE.
2.
Engeström, Y. and Middleton, D. (eds) (1998) Cognition and Communication at Work. Cambridge: Cambridge University Press.
3.
Gibson, J.J. (1979) The Ecological Approach to Visual Perception. Boston: Houghton Mifflin.
4.
Heller, M. (2005) `Language, Skill and Authenticity in the Globalised New Economy', Noves SL.Revista de Sociolinguistica, http://www.gencat.net/presidencia/llengcat / (accessed 24 April 2006).
