Abstract
This paper describes how the continuous support provided by an external team over a ten year period in a lowincome informal settlement in Buenos Aires (Barrio San Jorge) resulted in a development process which helped to improve living conditions, to change the inhabitants' relationship with society and to reduce the deprivations normally associated with low income. Over time, and with each new initiative seeking to build on the momentum achieved by previous initiatives, considerable improvements have been achieved, including improvements in housing quality, access roads, land tenure and provision for water and sanitation and for child health and development. Perhaps as important has been the development of a representative community organization within the barrio since no such organization had existed previously. This, in turn, has helped change the relationship of this settlement's inhabitants with the rest of society - the settlement is no longer “illegal” as the inhabitants are acquiring legal tenure of the land on which they live, as provision for water and sanitation is now managed by the official utilities and as an engagement has developed between the inhabitants and government agencies at municipal and other levels. This case study suggests that many low-income illegal settlements need a long and continuous support programme to allow the many kinds of deprivation and illegality their inhabitants face to be addressed. Poverty is not “solved” through one or two quick, sectoral interventions. Action is needed on many fronts. But this case study also shows the important catalytic role that international funds can have in helping low-income communities develop their own representative organizations. This is important for allowing them to address their own problems but it is also central to them being able to successfully negotiate with their own local governments and utilities for the infrastructure and services to which they are entitled.