Abstract
The National Library is halfway through implementing its strategic Directions for 2003–2005. This public statement of the Library's aims and ambitions clearly focuses on developing new services and redeveloping existing services to create an environment where users are easily able to achieve two very basic things: to find the information resource that satisfies their research query and having found it, to get that resource. The emphasis on finding and getting is paramount in the redevelopment of the Library's website which was launched, in conjunction with a new online catalogue, on 3 December 2003. The website offers a one-search facility which moves the point at which the user has to make a choice from discovery to delivery. To support the effective finding and getting of information, the Library is implementing new services that connect the user directly with online content or in the case of physical collections, with online discovery and delivery options. Collaboration with other Australian collecting institutions is also a priority in the development of new services that bring together information resources from across the nation in a virtual national collection.
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