This paper describes the development of a financial model for evaluating the benefits of introducing a new technology. Thixoforming is a semi-solid metal processing technique that can offer potential users a number of technical and economic advantages. This process has been commercialized for a number of products, particularly in the United States and Italy, but there is significant scope for its further exploitation, especially within UK manufacturing. One of the major obstacles to the further adoption of this technique is the ability of potential users to evaluate and quantify the benefits offered. The model developed adopts a business process perspective to this and demonstrates how ‘intangible’ benefits can be quantified.
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