Commentary 2

Blair J. D. Fottler M. D. (1990). Challenges in Health Care Management: Strategic Perspectives for Managing Key Stakeholders. San Francisco, CA: Jossey-Bass.

Blair J.D. Fottler M.D. (1997). ‘Effective Stakeholder Management: Challenges, Opportunities, and Strategies.’ In: Duncan W. J. Ginter P. M. Swayne L. E. (eds). Handbook of Health Care Management. Cambridge, MA: Blackwell Publishers: 43–62.

Blair J. D. Fottler M. D. (1998). Navigating Your Strategic Web: Leadership Challenges and Strategic Choices for Medical Groups. San Francisco, CA: Jossey-Bass (in press).

Blair J. D. Fottler M. D. Paolino A. R. Rotarius T. M. (1995). Medical Group Practices Face the Uncertain Future: Challenges, Opportunities, an Strategies. Englewood, CO.: Center for Research in Ambulatory Health Care Administration.

Habermas J. (1984). The Theory of Communication Action. Vol 1. Cambridge, MA: MIT Press.

Habermas J. (1993). Justification and Application. Cambridge, MA: MIT Press.

Parsons T. (1951). The Social System. New York: The Free Press.

Parsons T. (1997). Social Systems and the Evolution of Action Theory. New York: The Free Press.