BuengerV.DaftR. L.ConlonE. J.AustinJ. (1996). ‘Competing values in organizations: Contextual influences and structural consequences.’Organization Science7(5): 557–576.
2.
GilliesR. R.ShortellS. M.AndersonD. A.MorganK. L. (1993). ‘Conceptualizing and measuring integration: Findings from the health systems integration study.’Hospital & Health Services Administration, 38(4): 467–489.
3.
GrayB. H. (1997). ‘Trust and trustworthy care in the managed care era.’Health Affairs, 16(1): 34–49.
4.
RodwinM. A. (1996). ‘Consumer protection and managed care: The need for organized consumers.’Health Affairs, 15(3): 110–123.
