Client Rights,Advocacy and Volunteerism

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Hill, Larry B. 1976 The Model Ombudsman: Institutionalizing New Zealand's Democratic Experiment. Princeton: Princeton University Press.

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Rivlin, Alice M. and P. Michael Timpane , eds. 1975 Ethical and Legal Issues of Social Experimentation. Washington: The Brookings Institution.

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Steiner, Gilbert Y. 1971 The State of Welfare. Washington : The Brookings Institution.

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