Fauri, David P.1978 "Public Services as a Service to Clients, '" American Behavioral Scientist, 21 (July/August) 859-880.
2.
Greenwood, Peter W. and Joan Petersilia1975The Criminal Investigation Process. Volume 1: Summary and Policy Implications. Santa Monica: The Rand Corporation.
3.
Kansas City Police Department1977Response Time Analysis: Executive Summary. Kansas City : Board of Police Commissioners.
4.
Ostrom, Elinor1976 "Size and Performance in a Federal System," Publius, 6 (Spring), 33-73.
5.
Ostrom, Elinor and Gordon P. Whitaker1974 "Community Control and Governmental Responsiveness: The Case of Police in Black Communities," 303-334 in David Rogers and Willis Hawley , eds. Impraving the Quality of Urban Management. Beverly Hills: Sage Publications.
6.
Ostrom, Elinor, William H. Baugh, Richard Guarasci, Roger B. Parks, and Gordon P. Whitaker1973Community Organization and the Provision of Police Services. Beverly Hills: Sage Publications.
7.
Ostrom, Elinor and Roger B. Parks1973 "Suburban Police Departments: Too Many and Too Small ," 367-402 in Louis H. Masotti and Jeffrey K. Hadden , eds., The Urbanization of the Suburbs , Beverly Hills: Sage Publications .
8.
Ostrom, Elinor and Gordon P. Whitaker1973 "Does Local Community Control of Police Make a Difference? Some Preliminary Findings," American Journal of Political Science, 17 (February), 48-76.
9.
Ostrom, Vincent1977 "Structure and Performance," 19-44 in Vincent Ostrom and Frances Pennel Bish , Comparing Urban Service Delivery Systems. Structure and Performance. Beverly Hills: Sage Publications
10.
Ostrom, Vincent and Elinor Ostrom1978 "Public Goods and Public Choices," 7-49 in E. S. Savas, Alternatives for Delivering Public Services. Toward Improved Performance. Boulder: Westview Press.
11.
Percy, Stephen L.1978 "Citizen Coproduction: A Neglected Dimension of Urban Service Delivery ," Bloomington: Indiana University , Workshop in Political Theory and Policy Analysis , Working Paper W78-19.
12.
Percy, Stephen L.1979 "Conceptualizing and Measuring Citizen Coproduction of Community Safety," Policy Studies Journal, (forthcoming).
13.
Rich, Richard1977 "The Roles of Neighborhood Organizations in Urban Service Delivery," Bloomington: Indiana University, Workshop in Political Theory and Policy Analysis, Working Paper W77-17.
14.
Rogers, Bruce D. and C. McCurdy Lipsey1974'Netropolitan Reform: Citizen Evaluations of Performance in Nashville-Davidson County, Tennessee," Pub lius, 4 (Fall), 19-34.
15.
Whitaker, Gordon P.1976Size and Effectiveness in the Delivery of Human Services , paper prepared for delivery at the Annual Conference of the American Society for Public Administration.