Abstract
Based on data from a survey among non-governmental organizations, we examined the impact of Polish non-governmental organizations’ capacity on the scale of assistance provided to Ukrainian refugees. It was observed that the number of Ukrainian refugees supported by non-governmental organizations (NGOs) showed a statistically significant relationship with the number of employees of the organization, the level of knowledge of the principles of professional refugee assistance among volunteers, and the number of ways used to motivate volunteers. The subjective assessment of the NGO’s financial situation showed no correlation with the number of refugees from Ukraine who received support. The results indicate that NGOs should prioritize volunteer expertise, volunteer motivation, and staffing levels.
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